Question 1

WHAT IS INCLUDED IN THE PRICE OF MY YARD CARD RENTAL?

Accepted Answer

Price includes set up and take down of your Yard Card. Once you have checked out all you need to do is wait for your surprise to appear, bring your smiles and take plenty of great pictures.

Question 2

WHAT AREAS DO YOU SERVICE?

Accepted Answer

We deliver within a 20 mile radius from our Murrells Inlet, S.C. location.  This radius includes Myrtle Beach, Garden City, Surfside, Socastee, Litchfield, Pawleys Island and parts of Georgetown.  Delivery is free in these areas.

Question 3

CAN I PICK UP THE YARD CARD AND SET IT UP MYSELF?

Accepted Answer

No, sorry due to Insurance purposes we are unable to allow anyone besides us to set up the signs as well as move or relocate signs.

Question 4

DO YOU HAVE THEMES TO ADD TO MY YARD CARD?

Accepted Answer

We have limited themes, we will do our best to fulfill all your requests but cannot guarantee everything in your yard card except our standard offered in each product description.

Question 5

CAN I HAVE MY BALLOONS SET UP OUTSIDE?

Accepted Answer

Most of our balloon products state whether they are for inside or outside installation. If your product does not state either most likely it is up to the customer.  However please understand that balloons fluctuate in size and color according to different temperatures.  We always advise an inside party or at least have a backup inside plan.  If you are having balloons delivered, keep in mind if the customer is not home we will leave them, secured on their front porch.

Question 6

DO YOU CHARGE EXTRA FOR LAST MINUTE ORDERS?

Accepted Answer

No, we do not. We will always figure out a way to fit your order in and don't want to punish you by charging you more.  We are happy to place your order in the quickest manner possible.

Question 7

DO YOU OFFER A PICKUP SERVICE?

Accepted Answer

Yes, we do.  We are a home based business and our balloon creations are made to order.  We would schedule a pick up time for you to pick up your balloon order only.  Our balloons available for pickup can be found under our Balloons for Pickup Category.

Question 8

DO YOU HAVE A CANCELLATION POLICY?

Accepted Answer

Yes, we do not offer refunds but we are happy to give you a credit for up to the total amount you rented or purchased. No matter what you ordered we can change it out for another occasion, another date.  We will gladly work with you as we understand sometimes emergencies come up.

Spreading Joy, One Celebration at a Time!

Frequently asked questions